There's no sound on my version of the video
Hi Alexis! Can you make sure your computer sound is not on mute?
I can get all the other videos to play except the one above
Did you try turning your volume up louder? The sound on this one seems to be quieter than some of the others.
This training video for agents is not working.
Hi Sarah! Is it an audio issue, or does the visual not change at all?
Hi there, it looks like the whole video is not playing, sound or audio.
Did you try accessing it from a different browser? It is working for me in Chrome. Alternatively, here is a direct link to the recording through another channel: https://recordings.join.me/sVIPz3wwXUC695mt-0g93w